Refund Policy

Hayles Consulting takes pride in providing professional and timely services to clients.

There is a 7 day turnaround guarantee on the Resume Review & Advanced Resume Review, Resume Review Chat & Career Boost Package. This means that once you fill out the form sent in your confirmation email, with all the details requested, you are entitled to receive your audited resume within 7 days. This also applies to all bundled services (services bundled with a career consultation or mock interview). You are not entitled to receive your audited resume on the same day as the mock interview or career consultation. You are only entitled to receive the audited resume within 7 days after completing the details requested in the form.

There is a 14 day turnaround guarantee on the Career Lift Package & Career Restart Package. This means that once you fill out the form sent in your confirmation email, with all the details requested, you are entitled to receive your audited documents within 14 days. This also applies to all bundled services (services bundled with a career consultation or mock interview). You are not entitled to receive your audited resume on the same day as the mock interview or career consultation. You are only entitled to receive the audited resume within 14 days after completing the details requested in the form.

End of Day is confirmed as 11:59pm Pacific Time on the 7th or 14th Day After The Form Is Completed

NO REFUNDS will be issued under any other circumstances outside of the event listed above.

Contact - Info@haylesconsulting.com

RESUME REVIEW POLICY - ADVANCED RESUME REVIEW SERVICE & RESUME REVIEW CHAT SERVICE

There is a “60 Day Work Time” policy on both the Advanced Resume Review and Resume Review Chat services. This means that from the time you purchase your service, you have up until 60 days to fulfill all 3 revisions (complete all three revisions). Once the 60 days have past, you are no longer eligible to receive revisions even if you did not complete all 3 revisions. This policy is in place to ensure that you obtain a revised resume within a timely manner.